FAQ
Frequently asked questions
Plain answers. If yours isn't here, ask in the audit form.
Does this work with Jobber or Housecall Pro?
Already use Jobber or Housecall Pro? Keep it. Front Desk Forge handles the calls, texts and follow-up, and new leads and bookings can be passed into the tools you already use. We'll confirm the connection for your setup during onboarding.
Do I need to get on a call?
No. Checkout and onboarding are online. You fill out a short form and we do the rest. If you'd like to talk first, you can book a 15-minute call.
Will the AI sound robotic or say wrong things?
It follows a script you approve. It only books into open slots on your calendar. For emergencies or anything off-script, it hands the call to you.
Do I keep my phone number?
Yes. We can forward your current number or port it over. Or we can give you a new local number. Your choice.
What is A2P registration?
Phone carriers require businesses to register before sending texts from a business number. It's called A2P 10DLC. Without it, your texts get blocked. We handle the paperwork for you.
Who owns my data?
You do. Your contacts, messages and call records are yours. If you cancel, you can export your contacts.
What does usage cost?
Phone minutes, texts and AI usage are billed at cost plus a small handling fee. You can see it in your app at any time. For most small shops it's a modest monthly amount, and it grows only as you use it more.
Is there a contract?
No. Every plan is month-to-month. Cancel anytime. You keep your contacts.
What if I already have a website or CRM?
That's fine. We connect your existing website forms to the system. If you use another CRM, we'll talk through whether to move or connect it during onboarding.
What trades do you work with?
Local service businesses: HVAC, plumbing, roofing, electrical, painting, garage floor coatings, remodeling, and other estimate-based contractors.
What if I'm not technical?
You don't need to be. We build, test and manage it. You use one simple app on your phone to see leads and reply.
Is this GoHighLevel?
Yes. It's built on HighLevel, white-labeled, and set up and managed for you. You don't need to learn HighLevel to use it.
Hear your own AI receptionist, free.
Tell us your business. We set up a demo receptionist trained on your Google Business Profile and website, then text you a number so you can call it and hear how it would answer your customers. No card. No sales call.