These terms cover your use of this website and the services Front Desk Forge provides. By using the site or buying a plan, you agree to them.
Requests submitted through our website forms or Meta (Facebook/Instagram) lead ads are handled under these terms and our privacy policy.
Services
We set up and manage lead-capture, messaging, phone answering and booking tools for your business, built on HighLevel. Features depend on the plan you choose.
Billing
- Plans are billed monthly in advance. Setup fees are one-time and due at checkout.
- Phone, text and AI usage are billed at cost plus a small handling fee, shown in your app.
- Plans are month-to-month. You can cancel anytime; cancellation takes effect at the end of the current billing month.
Process guarantee
If your system isn't live within 14 days of us receiving your completed onboarding form and account access, your first month's fee is free. This guarantee covers our setup timeline only. Delays caused by carrier registration review or missing information from you are not counted.
No results guarantee
We don't promise any number of leads, booked jobs or revenue. Results depend on your market, demand, pricing and many other factors.
Your responsibilities
- Give accurate business information and approve your scripts before launch.
- Only message contacts who have given permission, and follow texting laws (like the TCPA) and carrier rules.
- Handle emergency calls that are handed to you. The AI receptionist is not an emergency service.
Your data
You own your contacts and records. If you cancel, you can export your contacts.
SMS terms
If you opt in to texts from us, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.
Limitation of liability
To the extent allowed by law, our total liability is limited to the fees you paid us in the 3 months before a claim. We're not liable for lost profits or indirect damages, or for outages of third-party services like carriers or HighLevel.
Governing law
These terms are governed by the laws of the State of Michigan.
Changes
We may update these terms. The date at the top shows the latest version.